About Your Health Care Team
We are very concerned for your privacy and confidentiality. All hospital employees and members of the medical and dental staff are committed to complying with the privacy practices as stated in the Health Insurance Portability and Accountability Act (HIPAA) Privacy Notice located on page 30 of this booklet. We are required by law to maintain the privacy of medical and health information about you and to provide you with this Notice of our legal duties and privacy practices with respect to Protected Health Information. “Protected Health Information” generally includes individually identifiable information about your past, present, or future physical or mental health, the health care you have received, or payment for your health care.
The Medical Staff
Over 1,300 community and faculty physicians admit patients to Robert Wood Johnson University Hospital. Your attending physician will direct and oversee your care during your hospitalization.
Resident Physicians
Robert Wood Johnson University Hospital is the principal teaching hospital for the UMDNJ-Robert Wood Johnson Medical School. Over 200 resident physicians, those who have graduated from leading medical schools and are completing postgraduate education in specialized fields, provide round-the-clock care for patients and may be involved in your care.
Nursing and Patient Care Staff
Robert Wood Johnson University Hospital is designated as a Magnet Hospital in recognition of its high quality nursing care. Our nursing staff is nationally recognized by the American Nurses Credentialing Center as a national model of nursing excellence.
Nursing Supervisor
During evenings, nights, weekends and holidays, our nursing supervisors oversee patient care throughout the hospital. They are available to assist you with any concerns you may have. You may contact them through your nurse or the hospital operator.
Nursing Director
Each unit has a nursing director who has full responsibility and accountability for the unit each and every day. The nursing director works with staff to coordinate services within his/her department. They are available to assist you with any concerns you may have and may visit you during your stay.
Head Nurse
The head nurse works under the direction of the nursing director to help coordinate your care and will help make decisions regarding your care.
Clinical Care Technician
Each unit has a number of clinical care technicians to help you perform tasks and to assist with vital signs, feeding needs and bathing. They also draw blood specimens and perform blood sugar monitoring. They work under the direction of the Registered Nurse.
Unit Clerk
Many of our nursing units have clerks who perform receptionist duties including coordinating patient activities with other departments. The unit clerk may often be the first person you speak to when you use your call bell. He or she will assist in relaying your needs to your nurse.
Host/Hostess
The Host Service Department will be responsible for the cleaning of your room. Please let them know how they can make your stay as comfortable as possible.
Private Duty Nurse
If you desire, or your doctor or nursing director recommends the services of a private duty nurse, you may place the request with the Surgical Waiting Area Liaison. The liaison is available Monday – Friday 12:00 p.m. – 8:30 p.m. at extension 2278. Requests at any other time may be placed through the Nursing Office at Extension 8649.
Engineering
There is a complete team of support services personnel to ensure your stay is comfortable. The Engineering Department is responsible for your room temperature and overall maintenance. Please speak to your nurse if any of these are not to your satisfaction.
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