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Cost of Care Estimates and Payment Options

Have a question about the cost of health care services at Robert Wood Johnson University Hospital? Contact our Patient Financial Services Department for a pricing estimate at 732-729-7099, Monday through Friday from 9 a.m. to 5 p.m.

If you are calling after business hours, please leave a message and a Patient Financial Services Department representative will contact you.

Robert Wood Johnson University Hospital is pleased to provide these pricing estimates as part of our pricing transparency initiative, in accordance with the Affordable Care Act.

RWJUH Charge Master

A charge master is a long and complex document that contains a list of the standard hospital charges for services. The Federal government requires hospitals to set uniform charges as the starting point for patient bills. This uniform set of charges is set forth in a hospital “charge master”. Please note that these standard hospital charges are for care without complications and do not take into account applicable insurance or discounts.

It is important to understand that standard hospital charges listed on a hospital charge master may differ from actual hospital charges. Actual hospital charges depend on a number of important factors. For example, actual hospital charges may differ from patient to patient for the same service depending on any complications or different treatment ordered due to a patient’s health.In addition, professional fees, such as physician, radiologists, anesthesiologist, and pathologist fees are not included within the hospital charge master. As a result, the information in a hospital charge master is not a quote or a guarantee of what the actual hospital charges will be for a specific patient’s care.

For an estimate of out-of-pocket financial responsibility for services provided by Robert Wood Johnson University Hospital or to discuss our charge master, please contact a representative of the Patient Financial Services Department at (732) 729-7099.

Physician Billing

Robert Wood Johnson University Hospital contracts with independent groups of specialized doctors. Each of these physicians involved in your care will bill you separately for services provided.  The amount due is in addition to your hospital bill. Below are some of our most commonly used independent physician groups. Please contact your insurance company to verify network status for these providers and contact the groups directly for cost estimates or bills for their services:

Payment Options

You are responsible for paying your hospital bill and for any additional services provided. Delinquent accounts are referred to outside collection agencies when payment has not been received or appropriate payment plans have not been arranged.

Unpaid balances, including all applicable co-payments, co-insurance, deductibles and any non-covered services can be paid by one of the following ways:

If you need assistance paying your account in full, we can help you with a payment plan. To set up a payment plan, please contact Customer Service at the numbers listed below:

  • RWJUH New Brunswick: (877) 758-7864
  • RWJUH Somerset: (844) 558-3232

And, if you are unable to pay for necessary hospital service, you are welcome to apply for Charity Care.  Eligibility is based on household income, family size and the financial resources of your household.  To discuss this option with one of our Financial Counselors, please call (732) 418-8450.

  • Click here for a Charity Care Application

Billing Questions

Please call our Customer Service department Monday through Friday from 9 a.m. to 4 p.m.:

  • RWJUH New Brunswick: (877) 758-7864
  • RWJUH Somerset: (844) 558-3232