Campus Translation Services

Robert Wood Johnson University Hospital (RWJUH) is committed to providing the best communication process for all of our patients. Any patient who requires special techniques or equipment in order to communicate more effectively will be provided these services at no charge and in a timely manner.

RWJUH offers the following communication services:

Foreign Language Interpretation: An interpreter will be provided via certified staff or through the use of a telephone conferencing system.

Sign Language Interpretation: An interpreter will be provided through a video conferencing system.

Assistive Listening Device for the Hard of Hearing: A portable amplification system (Pocket Talker) is available for patients requiring amplification during their stay.

TTY/TDD: Telephone system for the deaf is available for bedside use. A TTY/TDD is also available 24/7 at the main information desk for the general public.

Closed Captioning: Closed captioning is available on all patient televisions and in public areas throughout the hospital. (Television rental fee applies for patient use.)

Telephone Amplifier: All patient and public telephones are equipped with volume controls. (Telephone rental fee applies for patients.)

Manual Communication Boards: Manual communication boards are available in English and Spanish for patients with voice problems.

Electrolarynx: An electrolarynx is available for patients with limited laryngeal function. Upon your arrival to the hospital, it is recommended that you notify a staff member of your need for any special communication services.

Patient Stories

  • “I’m not sure I could have done it without their encouragement and support,” Lara says. “Whenever I would ask if it was okay to do something like play hockey again, they would tell me to go for it.”

    Lara
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  • "I tell him he’s Superman and he can do no wrong,” Brian says. "It’s such a great gesture that it’s hard to put into words and say something that would do it justice."

    Brian
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  • My knees don’t hurt, I’m not winded after carrying a bunch of groceries up the stairs. It’s the little things that keep me motivated to maintain my lifestyle.

    Ashley
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Patient Stories

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